“We were in town for a conference and the host hotel was sold out, so we booked the nearby SpringHill Suites. It’s a Marriott, so thought it would be a really nice property. Sadly, it needs a prompt renovation. Let’s start with the positive: friendly staff, good breakfast, 24 hour tea/coffee/filtered water, and local shuttle service on the hour. As for the rooms, they were drab. The bathtub had rust and old ceramic tile. It was the kind you would never bathe in, no matter how badly you wanted a bath. The A/C is a unit on the floor that rumbles all night long or turns on/off constantly. I was promised “light housekeeping” but no one cleaned the room or replenished towels. So, overall, there are way too many options nearby that are a better value. If we are paying $150/night, you could get away with it, but not $250-300, which is what we paid. It wasn’t the Marriott brand I’m used to. So when I travel back to Phx, I’ll be choosing a different hotel until that one is properly modernized.”

“If you set your expectations for a 3 star experience they will be met. The place is pleasant and clean. The rooms are very generous with large bathrooms. The closet is odd in that it there is no door. It is very functional as long as you have no guests. The fridge is convenient as us the desk. There is s small snack shop in the lobby which is convenient if you need a quick snack. On busy days they do run short on parking.”