“I hate leaving negative reviews, I stay at this hotel about 60 nights a year and this week is the last of it for me. Each time I have a bad experience I brush it off and keep coming back because the area is convenient to where I work and the airport. I always book thru the app and nothing was unusual. I show up and it’s under construction which I thought was great because the hotel really needs some attention. I do wish the site stated such so I had an option to go elsewhere but I let that go. The first morning I went for breakfast and there’s no seats and the girl said it’s a grab and go…I went with it. Come back to the construction zone and everything is good, the next morning I had a nice cold shower, reported it to the front desk and was ensured it would be addressed. Come back at 3 and they said it was fixed, it wasn’t, then was in parts of the hotel. At 7pm I was trying to wash up and no hot water again and was informed the staff left for the day. I let it roll. Morning 2 another cold shower, reported it and they said it would be fixed that morning. Came back and 1, no hot water…what a mess. I was told so many conflicting stories and here it is after 7pm and I’m gearing myself up for a 3rd cold shower in the am. As a side note, I was given the managers email to contact and complain. He offered me 20% off and I told him my company pays and that doesn’t help me. He offered points and with no other options I accepted and then he made a snide remark about companies paying for rooms and individuals reaping the points. He was a jerk in a sneaky way! Needless to say I’m done with this location. My room was dirty, service was terrible, no hot water and went to chill by the pool and it’s filthy. I have pictures to share if there’s a doubt. Save yourself and stay at another Hilton property!”

“The room was clean. The bathroom could use a refresh as some of the tub was showing wear. The vents needed cleaning. The beds were comfortable with a medium to hard firmness. The room is spacious with a sofa bed if needed. The lobby was under renovation. The parking is limited but they offer complimentary valet.”