“This hotel is trash. We came here late after an international flight and discovered that we didn’t have a room. After receiving a confirmation email and welcome note earlier in the day; Daniel at the front told us we did nothave a room. Mysteriously our room had been cancelled without our knowledge. Never have I booked a hotel, received a confirmation email, a welcome email, and subsequently found out there’s no room available. We had to go to another hotel. We asked Daniel if we could speak to a manager and that was not possible. Terrible overall experience with a huge inconvenience! Never would expect this to happen to us in Paris, France. Lost two hours of precious time and were shifted to an area where we did not anticipate staying initially. All unpleasant surprises and poorly handled. Este hotel é um lixo. Chegamos aqui tarde depois de um voo internacional e descobrimos que não tínhamos quarto. Após receber um e-mail de confirmação e nota de boas-vindas no início do dia; Daniel na frente nos disse que não tínhamos um quarto. Misteriosamente, nosso quarto havia sido cancelado sem nosso conhecimento. Nunca reservei um hotel, recebi um e-mail de confirmação, um e-mail de boas-vindas e, posteriormente, descobri que não havia quarto disponível. Tivemos que ir para outro hotel. Perguntamos ao Daniel se poderíamos falar com um gerente e isso não foi possível. Experiência geral terrível com um enorme inconveniente! Nunca esperaria que isso acontecesse conosco em Paris, França. Perdemos duas horas de tempo precioso e fomos transferidos para uma área onde não prevíamos ficar inicialmente. Todas as surpresas desagradáveis ​​e mal tratadas.”

“This hotel is the worst! This hotel stole my BAG! I booked this hotel for two weeks executive room! The room was ok, location was good! Service was super slow and when we call for house keeping they don’t even answer ! First week was ok after that I notice one of my hand bag ( lady dior) was gone!!! I was so sure it was in the room because I didn’t miss anything else! The hotel was not very active about they refused to check the cameras saying it’s too much to be watch plus no camera directed to your room!!!!!!! They said they “asked” house keepers and maintenance and there’s nothing suspicious! They were so cold about it and they were like if you want to call the police do it!!! They ruined my whole trip!”