Sercotel Gran Hotel Conde Duque
Plaza Conde Valle Suchil, 5, Near Teatro Coliseum, Madrid, 28015, Spain
Rating
4.2
Travelers Choice
2020
Price Level
$$
Rooms
141
Pets
Yes
from
R$ 5,479.27
08
Jan
Sercotel Gran Hotel Conde Duque, Madrid
Sercotel Gran Hotel Conde Duque
Flat-panel TVs a lobby bar and the Royal Palace a mile south make it a deal for our guests at the Gran Hotel Sercotel Conde Duque which also has a tea room. The eight-floor hotel has 143 rooms offering minibars laptop-compatible safes desks Wi-Fi and flat-panel TVs. Some rooms have jetted tubs. Non-smoking rooms are available. Tea aficionados take note: the hotel has a tea room with 70 different types of tea. Also on-site are a reading room breakfast buffet (for a fee) a lobby bar with Spanish wines and a snack bar with the occasional live DJ. Guests enjoy free access to a nearby fitness center. Pets are allowed at the hotel for a fee. Parking is also available for a fee. The Gran Hotel Sercotel Conde Duque is in the Chamberi district just north of the Calle de Albert Aguilera and a block from the San Bernardo Metro station. The Plaza de España and Royal Palace are one mile south and the Plaza Mayor is one-and-a-half miles south. The Prado Museum is less than two miles southeast. Madrid-Barajas Airport is eight miles from the hotel.
Price & Availability
Select your room
Classic Twin ·
Room Only
Online check-in - Package Rate
Cancel free of charge before Sun, 22 Dec 2024
Classic Twin Room ·
Room Only · 2 Twin Beds
Member’s exclusive price
Non Refundable
Twin Bed - Classic Room ·
Room Only
20% discount
Non Refundable
2 Beds ·
Room Only
20% discount
Non Refundable
Classic Twin ·
Bed & Breakfast
Online check-in - Package Rate
Cancel free of charge before Sun, 22 Dec 2024
Classic Twin Room ·
Bed & Breakfast · 2 Twin Beds
Member’s exclusive price
Non Refundable
Twin Bed - Classic Room ·
Bed & Breakfast
21% discount
Non Refundable
Classic Twin Con Vistas ·
Room Only
Online check-in
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Classic Twin Con Vistas ·
Bed & Breakfast
Online check-in - Package Rate
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Classic Doble Con Vistas ·
Room Only
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2 Beds ·
Bed & Breakfast
21% discount
Non Refundable
Classic Room (Exterior View) ·
Room Only · 1 Double Bed
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Non Refundable
Classic Twin Room (Exterior View) ·
Room Only · 1 Double Bed
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Non Refundable
Double Classic With Views ·
Room Only
Cancel free of charge before Sun, 15 Dec 2024
Standard Room ·
Room Only
20% discount
Non Refundable
Doble Superior ·
Room Only
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Double Or Twin Bed ·
Room Only
20% discount
Non Refundable
Classic Doble Con Vistas ·
Bed & Breakfast
Online check-in
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Superior Double Room ·
Room Only · 1 Double Bed
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Non Refundable
Superior Twin Room ·
Room Only · 2 Twin Beds
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Non Refundable
Classic Twin Room (Exterior View) ·
Bed & Breakfast · 1 Double Bed
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Non Refundable
Classic Room (Exterior View) ·
Bed & Breakfast · 1 Double Bed
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Non Refundable
Doble Superior ·
Bed & Breakfast
Online check-in
Cancel free of charge before Sun, 22 Dec 2024
Superior Double Room ·
Bed & Breakfast · 1 Double Bed
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Non Refundable
Superior Twin Room ·
Bed & Breakfast · 2 Twin Beds
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Non Refundable
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Excellent
4.2
581 reviews
5
4
3
2
1
Customers Review
Value 4.2
Location 4.2
Cleanliness 4.4
Comfort 4.1
Neighborhood 4.4
Amenities 4.3
Condition 4.1
Recomendation 87%
“We had to wait forever while all 3 staff helped check in a huge family.. we had to leave and try later.. same thing as we tried to check out.. they didn’t ask if everything was ok .. I would have told them that the room was super hot and the toilet never worked.. the lady at the desk was nice and everything else was fine and good location..”
— Dana Amunategui
“The room allocated (201) although clean, was very depressing with no natural daylight. Couldn't spend anytime in it other than for sleeping. The bar didn't open until after 6pm and last orders was10.30pm? No dining facilities other than breakfast (room service may have been available but the room allocated wouldn't warranted me to have eaten in it). When the bar closed at 10 45pm the lights were also switched off in the foyer therefore knowhere to spend time other than in the depressing room. Three members of staff were particularly good at their jobs, Alfonso Receptionist, the young lady who looked after the bar and the older gentleman who checked me out. The safe didn't work in the room initially but this was quickly rectified by the on site maintenance man. The body wash dispenser was empty and had to request for it to be filled at reception. However, I do think these facilities shoukd be checked before guests are allocated rooms. The reception manager (woman) is not a very friendly person. All in all I wouldn't recommend this hotel and it certainly isn't 4☆☆☆☆. I chose it because I was receiving treatment in the hospital nearby and thankfully this finished sooner than expected and I was able to leave the hotel early. I recommend management update the facilities available on their website as most are non existent, for example, afternoon tea, bar opening hours etc.”
— John Scott
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