Phone Number 7867710336
Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort
Punta Sam, Carrertera, Mza 002, Lt.7, Salinas, Near Mujeres Beach, Cancun, 77400, Mexico
Rating
3.7
Price Level
$$$$
Rooms
648
Pets
No
from $ 2,923.65
08
Jan

Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort, Cancun

Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort

At Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the resort to ensure you stay connected during your visit.Complimentary parking is available for guests. Due to health concerns, smoking is strictly prohibited within the entire premises of resort.For the health and well-being of all guests and staff, smoking is restricted exclusively to assigned zones.Accommodations come equipped with all the conveniences required for a restful night's slumber. An additional advantage for guests is the executive lounge, which offers an outstandingly cozy and excellently furnished environment for relaxation. At Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort, each day commences with a scrumptious breakfast offered at no additional cost. All adore a delightful cup of coffee! An on-site coffee shop ensures you can relish a cup of authentic, freshly-brewed coffee every morning -- or whenever you desire it.Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices. At Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort, affordable refreshments are available 24/7 through the convenient vending machines on-site.At Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort, guests can take pleasure in the delightful recreational amenities provided for their entertainment. At the resort, a wide range of enjoyable activities ensures that there's never a dull moment during your visit. Don't miss out on the easily reachable beach in the vicinity.At Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort, a wide array of amenities guarantees a fulfilling experience throughout your visit. Make your holiday truly memorable by taking a rejuvenating plunge into the pool. At Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort, the poolside bar provides an excellent incentive to enjoy extended hours in your swimwear.At the resort fitness center, you have the option to engage in your daily exercise routine or simply alleviate your jet lag by breaking a sweat.

Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort

Price & Availability

Select your room

Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort

Junior Suite ·

All Inclusive
Total
$ 2,923.65
Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort

Entourage Suite - Diepn ·

All Inclusive
Total
$ 3,447.45
Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort

Director’s Suite - Diepn ·

All Inclusive
Total
$ 3,856.37
Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort

Star Class Entourage Suite - Diepn ·

All Inclusive
Total
$ 4,090.18
Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort

Entourage Suite ·

All Inclusive
Total
$ 4,312.38
Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort

Directors Suite One Bedroom ·

All Inclusive
Total
$ 4,677.83
Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort

Star Class Entourage Suite ·

All Inclusive
Total
$ 5,189.47
Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort

STAR Class Entourage Suite ·

All Inclusive · 1 King Bed and 1 Double Sofa Bed
Total
$ 5,643.96
Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort

Directors Suite Two Bedroom ·

All Inclusive
Total
$ 8,259.31

Overall

Good
3.7
742 reviews

Customers Review

Cleanliness 4.2
Comfort 4.3
Amenities 4
Condition 4.1
“IGNORE ANY BAD REVIEWS FOR THIS RESORT! My partner and I spent the last week of February here to celebrate my 30th birthday and we are STILL talking about it. This was maybe my fourth time visiting Cancun and my first time not staying in the Hotel Zone. The resort is far (40min) from the nightclubs and restaurants if that is the main reason for your trip, but the resort had so much to offer we never felt the need to leave and only spent one night off the resort. We stayed on the Adults Scene side which had more of a relaxed vibe. Most of the restaurants and entertainment are on the family side. Restaurants were amazing and offered options than I ever expected or that we could fit into our 7 day holiday - my favourite was East, my partner loved the Italian restaurant. Entertainment was amazing every night. 
After the shows ended, we’d head upstairs to the nightclub which was impressive for an all-inclusive resort. It was nice to be around such a lively environment and then sneak back to our relaxing room over on the Adults Scene side. The staff here is outstanding! Everyone works incredibly hard and the level of hospitality is 12/10. We never went thirsty or had to wait for anything, they were always three steps ahead of us. On my birthday they even decorated my room with balloons and roses which was such a lovely surprise! We are already talking about coming back with our family! Thank you Planet Hollywood for making our trip so memorable.”
— Alyssa DeBiasio
“Not a single person we spoke to said they would ever return, please heed this warning. Reviews are bought in this industry I will more than likely be asked to take this review down for a partial refund, (it won’t be taken down) this resort will not have repeat business and they will maintain their review level at or above 4 stars by purchasing reviews The only way this resort can survive is to have a management overhaul or continue to sucker first time guests in, don’t be the sucker I stayed here for 4 days, as I departed from the resort ( while my wife cried next to me after they the resort altered our shuttle pickup location leaving us stranded) I calmly told the manager that displaying 5 stars at various parts of the facility was disrespectful to actual 5 star resorts that work to achieve that level of recognition. To start the staff does absolutely everything they can and are friendly , and the facility is clean and beautiful. Every single other thing about this place is awful. This is a management deficit. Don’t waste your money here, and if for some reason you read this review and book here anyway definitely don’t throw money away on Star class upgrades. I paid for the upgrade & was told to download whats app, to communicate to make reservations, this process was very ineffective because this was a method of brushing off the guests requests, and they did not like it when you brought your issue to their attention in person. They would tell you to message the app and they would help, but again this was just a tactic to get you to go away. Room not ready, no reservations, mini bar empty, can’t personalize mini bar, no response to show time inquiries. And absolutely zero initiative from guest services to check in on us which blew my mind. Again the employees are excellent so if you go please tip well and try to be as calm in speaking to them as you can. Management”s only good decision was putting good people on the front line to take the brute of negative client feedback for their poor decisions.”
— Dustin Passmore

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